About us - ballony.nl
About us

WHO ARE WE:

We are a “small” family business that run this shop with a lot of love and passion. In any case, we try to act to the best of our ability.

Only we work a little differently than the average webshop, explained below as best as possible for you.

Above all, we believe in a friendly and warm service. Precisely because society hardens so much, we want to be different and also radiate this to our customers.

We therefore maintain a warm and personal contact with our customers. Welcome!:)

OUR VISION?

FRIENDLINESS!

We have respect and friendliness from us towards the customer, of course, are of paramount importance to us / are very important to us.

Customers are absolutely not a number to us, but a person. We therefore call our customers by their first name as much as possible and address them with you, so that they can notice: “We see you! :)”

But, please pay attention! Of course we also expect some kindness in return. Unfriendly e-mails will therefore NOT be answered or processed.

RANGE / WHERE FROM / ADVANTAGES?

HOW DOES Jevy Webshops WORK?

We have deliberately opted for a large range, so that the customer has plenty of choice.

Partly in our own stock and partly only on order. This also to keep prices lower for you as a customer. You can see the expected shipping indications for each item, which is indicated under the prices.

Welcome to Ballony

SUPPLIER/WHERE?

This one is located in China. (And no, not Ali 🙂 ) Why China? So that we can offer products cheaper to the customer through this way and shopping remains affordable.

QUALITY?

Yes, of course! Is a requirement for us! But, we need your help for this! 😉

Are there any complaints about you/an article? Please notify us! Articles about which there are frequent complaints are removed from our range.

EXTRA IMPORT COSTS/VAT 21% from 2021?

No! We take care of these costs, don’t worry. The price you see on our site includes / No further costs.

DROP SHIPPING?

No!

Dropshipping is namely: Supplier abroad ships directly to the customer, with possibly. import costs and VAT for the customer’s account.

In this case WE order from our (regular) supplier. First send everything to us (NL) and we to you / the customer. With all additional costs for OUR account.

ADVANTAGES?

WHAT ARE THE ADVANTAGES FOR YOU TO ORDER FROM US INSTEAD OF. TO ORDER YOURSELF FROM A FOREIGN SHOP?

1: Dutch customer service

2: No import costs

3: Dutch (EU) warranty conditions

4: Returns are cheaper in/to NL than abroad

5: No additional other costs such as VAT and Customs fee etc.